Difference between revisions of "FAQ"
| Line 11: | Line 11: | ||
Next, enter the e-mail address you used for registration in the game and click on "Send". A link for resetting your password will be sent to your e-mail. | Next, enter the e-mail address you used for registration in the game and click on "Send". A link for resetting your password will be sent to your e-mail. | ||
| − | [[File: | + | [[File:mails.png]] |
==How do I switch to full screen mode?== | ==How do I switch to full screen mode?== | ||
Latest revision as of 13:21, 17 May 2019
Contents
How can I change my nickname?
To change your nickname in the game, just type a new one in the nickname bar on the main page.
How do I reset my password?
If you've lost your password, click on the "Forgot password?" button on the login page:
Next, enter the e-mail address you used for registration in the game and click on "Send". A link for resetting your password will be sent to your e-mail.
How do I switch to full screen mode?
Press F11 or alt+enter to open the game in full screen.
To switch back to normal, press F11 or alt+enter again or press Esc.
How do I empty cache and delete cookies?
In order to empty the cache in the Internet Explorer:
- Open the menu "Service" in the upper part of the browser and choose "Options".
- Open the tab "General" which is located in the upper part of the dialogue box.
- Under the title "Temporary Internet files" press the button "Delete files".
- Set a flag "Delete the content".
- Press the button "OK".
In order to empty the cache in the Mozilla Firefox:
- Open the menu "Tools" in the upper part of the browser and choose "Options".
- Choose the tag "Advanced", sub-tab "Network".
- Click "Clear now" near "Limit cache to хх Mb of space".
To delete cookies enter the menu "Tools", choose "Options" and in the tag "Privacy" — "clear your recent history" or "remove individual cookies".
In order to empty the cache in the Google Chrome:
- Open the menu "Customise" in the upper part of the browser(image of spanner) and choose "Options".
- Open the tab "Under the Hood" which is in the upper part of the dialogue box..
- Press the button "Clear browsing data..." and in the new dialogue box put a check mark near "Empty the cache".
- Press "Clear browsing data".
In order to empty the cache in the Safari:
- On the tool panel of the browser open the menu "Safari".
- Choose "Empty Cache" .
In order to empty the cache in the Opera:
- In the left upper corner press Menu.
- Choose "Delete private data".
- In the dialogue box press "Detailed settings", put a check mark near CACHE and press "Delete".
To delete cookies in the same dialogue box put a check mark "Delete all cookies" and press "Delete".
How do I make a screenshot and send it to the Administration in case a mistake is found?
1.Press the button PrintScreen (PrtScr) on the keyboard.
2.Open any graphic editor, or example: PAINT, File - New, Edit - Insert, File - Save as.
3.Upload your picture to any file hosting - http://imageshack.us// - as an example.
4.Copy the picture link and paste it into your message.
